Terms of Service

Last Updated: July 16, 2025

Introduction

Welcome to Pulse. This Terms of Service ("Terms") is a legal agreement between you and Pulse, Inc. for the use of our conversational health tracking app.

We've written this document to be clear and understandable. While it's legally binding, we believe you should actually understand what you're agreeing to.

Summary of Key Terms

What This Agreement Covers:

  1. Service & Pricing: 7-day free trial, then $9.99/month or $79.99/year through Apple App Store
  2. Your Data: You own your health data. We process it to provide the service. Details in our Privacy Policy.
  3. Usage Guidelines: Use Pulse responsibly and legally
  4. Medical Disclaimer: We're a tracking tool, not medical professionals
  5. Service Limits: 2,000 AI messages per month for paid users
  6. Dispute Resolution: We prefer conversation to litigation

Accepting These Terms

By creating an account or using Pulse, you agree to these Terms and our Privacy Policy.

Age Requirement: You must be at least 17 years old to use Pulse. We believe detailed nutrition tracking requires a mature relationship with food and health.

Our Service

What Pulse Provides:

  • Natural language health tracking through conversation
  • AI-powered food logging and nutrition analysis
  • Workout tracking and pattern recognition
  • Cross-device synchronization
  • Personalized insights based on your data

What Pulse Is Not:

  • Medical advice or diagnosis
  • A replacement for healthcare professionals
  • A treatment recommendation system
  • A medical device

Account Registration

Creating Your Account

Trial Period: Start anonymously with a random user ID. Full functionality, complete privacy.

Subscription: After subscribing through Apple, you'll provide your email for account management and cross-device sync.

Account Security

Your Responsibilities:

  • Maintain confidential access to your account
  • Keep your email address current
  • Report security concerns promptly to privacy@yourpulse.ai
  • Use Pulse only for your personal health tracking

Our Commitments:

  • Implement industry-standard security measures
  • Never access your account without your permission
  • Notify you within 72 hours of any security breach affecting your data

Subscription and Billing

Pricing Structure

Free Trial:

  • 7 days duration
  • 500 AI-powered messages
  • Full feature access
  • No payment information required

Paid Subscriptions:

  • Monthly: $9.99
  • Annual: $79.99 (33% savings)
  • Billed exclusively through Apple App Store

Message Limits

We use advanced AI to power Pulse's conversational features. To maintain quality service at a fair price, we include:

  • Trial: 500 AI messages
  • Paid: 2,000 AI messages monthly

Manual entries are always unlimited.

Billing Policies

  • Payment Processing: Handled entirely by Apple
  • Refunds: Subject to Apple App Store policies
  • Cancellation: Manage through your Apple subscriptions
  • Access: Continues through the end of your paid period

Acceptable Use

Permitted Use

You may use Pulse to:

  • Track your personal health data
  • Access AI-powered insights and coaching
  • Sync data across your devices
  • Export your data at any time

Prohibited Activities

You may not:

  • Reverse engineer or attempt to extract source code
  • Use automated systems or bots with the service
  • Share or sell access to your account
  • Upload malicious content or attempt to disrupt the service
  • Use Pulse for any illegal purpose
  • Attempt to extract or misuse our AI systems
  • Violate any applicable laws or regulations

Violations may result in immediate account termination.

Intellectual Property

Your Content

You retain all rights to your health data and personal content. By using Pulse, you grant us a limited license to process your data solely to provide and improve the service.

Our Property

Pulse, Inc. owns all rights to:

  • The Pulse application and its code
  • Our AI systems and algorithms
  • The Pulse brand and visual design
  • Our curated food database structure

Feedback

If you provide suggestions or feedback, you grant us the right to use this input to improve Pulse without compensation or attribution.

Privacy and Data Protection

Your privacy is fundamental to our service. Our Privacy Policy details how we handle your information. Key points:

  • You own your health data
  • We don't sell or share your personal information
  • You can export or delete your data anytime
  • We use encryption and security best practices

Service Providers

We work with trusted third-party service providers to deliver our service, including:

  • Cloud infrastructure and data storage
  • Email delivery services
  • Analytics and monitoring tools

These providers are contractually required to protect your data and use it only as directed by us to provide services to Pulse.

Medical Disclaimer

IMPORTANT: PULSE DOES NOT PROVIDE MEDICAL ADVICE

Pulse is designed for health tracking and general wellness information only. The service:

  • Does not diagnose, treat, cure, or prevent any disease
  • Should not replace professional medical advice
  • Cannot address medical emergencies

Always consult qualified healthcare providers for medical decisions. Nutrition information in our database may contain inaccuracies and should not be relied upon for medical purposes.

Warranties and Disclaimers

What We Commit To

We will use commercially reasonable efforts to:

  • Maintain service availability
  • Protect your data with appropriate security
  • Fix reported issues promptly
  • Communicate transparently about service changes

Service Limitations

We provide Pulse "as is" without warranties of any kind. We cannot guarantee:

  • Uninterrupted service availability
  • Error-free operation
  • Specific health outcomes
  • Complete accuracy of all food database entries

Limitation of Liability

To the maximum extent permitted by law, Pulse Inc.'s total liability for any claims related to these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages.

Some jurisdictions don't allow these limitations, so they may not apply to you.

Indemnification

You agree to indemnify and hold harmless Pulse, Inc. from claims arising from:

  • Your violation of these Terms
  • Your misuse of the service
  • Your violation of applicable laws
  • Content you submit through the service

Dispute Resolution

Informal Resolution

Before pursuing formal proceedings, please contact us at hi@yourpulse.ai. We're committed to working with you to resolve concerns.

Arbitration Agreement

If informal resolution fails, disputes will be resolved through binding arbitration in Texas, except where prohibited by law.

Exceptions to Arbitration:

  • Small claims court proceedings
  • Intellectual property disputes
  • Injunctive relief claims

Class Action Waiver

All disputes must be brought individually. Class actions and class arbitrations are not permitted.

Governing Law

These Terms are governed by Texas law, without regard to conflict of law principles.

Changes to Terms

We may update these Terms to:

  • Reflect changes in law
  • Introduce new features
  • Clarify existing provisions

Notification Process:

  • Post updated Terms with revision date
  • Email notice for material changes
  • 30-day advance notice for significant modifications

Continued use after changes take effect constitutes acceptance.

Termination

Your Right to Terminate

You may stop using Pulse and delete your account at any time through the app settings.

Our Right to Terminate

We may suspend or terminate accounts for:

  • Violation of these Terms
  • Extended inactivity (18+ months)
  • As required by law

We'll provide notice except in cases of severe violations or legal requirements.

General Provisions

Entire Agreement

These Terms and our Privacy Policy constitute the complete agreement between you and Pulse, Inc.

Severability

If any provision is found unenforceable, the remaining provisions continue in full effect.

No Waiver

Our failure to enforce any provision doesn't waive our right to enforce it later.

Assignment

We may assign these Terms in connection with a merger or acquisition. You may not assign your rights without our consent.

Beta Features

We occasionally test new features with select users. Beta features:

  • May have bugs or issues
  • Could be discontinued without notice
  • Are subject to additional terms when applicable
  • May require separate signup to receive beta invitations

Your feedback on beta features is valuable and appreciated.

Data Export

You have the right to export your data. Email hi@yourpulse.ai to request your data export. We're building in-app export functionality for future releases.

Accessibility

We're committed to making Pulse accessible to all users. To report accessibility issues or suggest improvements: hi@yourpulse.ai

Contact Information

Support & General Inquiries: hi@yourpulse.ai

Privacy Concerns: privacy@yourpulse.ai

Response Time: Within 24 business hours

Mailing Address:
Pulse, Inc.
9901 Brodie Lane Ste 160 #1323
Austin, TX 78748
USA

Final Thoughts

We created Pulse to make health tracking natural and respectful. These Terms reflect our commitment to transparency and user empowerment.

Thank you for choosing Pulse for your health journey.

Questions? Email hi@yourpulse.ai

Last Updated: July 16, 2025
Effective Date: July 16, 2025
Version: 1.0